WIDTH Answer Centre
Compliance questions, answered clearly.
Find verified answers about the WIDTH All-in-one Compliance platform, including onboarding, screening, monitoring, investigations, AI, security and implementation.
Content updated 20 August 2026
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01 · Overview
About WIDTH
What is WIDTH?
WIDTH is an all-in-one compliance and risk decision intelligence platform. It connects customer onboarding, screening, monitoring, investigations and case management within one operational environment.
This shared approach helps compliance teams work from connected customer records, apply consistent review processes and maintain clearer evidence across the customer lifecycle. Explore the WIDTH Platform.
What does all-in-one compliance mean?
All-in-one compliance means managing related compliance workflows through one connected platform instead of several disconnected tools. With WIDTH, onboarding information can support screening, monitoring, investigations and case decisions without repeatedly moving records between separate systems.
What operational problems does WIDTH address?
WIDTH is designed to address fragmented compliance workflows, repeated data entry, inconsistent reviews, disconnected alert queues and difficult audit preparation. It gives teams a clearer operational view across onboarding, screening, monitoring and investigations.
Who is WIDTH designed for?
WIDTH is designed for regulated organisations and compliance teams managing customer due diligence, financial crime controls, risk reviews and investigations. Typical users include compliance analysts, operations teams, investigators, reviewers, managers and Money Laundering Reporting Officers.
Is WIDTH only an AML monitoring tool?
No. AML monitoring is one part of the wider WIDTH platform. WIDTH also supports KYC and KYB onboarding, screening, fraud detection, risk intelligence, case management and audit-ready compliance workflows.
Which industries can use WIDTH?
WIDTH supports compliance operations across banking, payments, insurance, fintech, digital assets, remittance, professional services and other regulated sectors. Each implementation can reflect the organisation’s customer types, risk policies and operating model. View WIDTH industry solutions.
02 · Operations
Platform and Workflows
What capabilities are available through the WIDTH Platform?
The WIDTH Platform brings together onboarding, customer and entity screening, AML monitoring, fraud detection, risk intelligence, investigations and case management. Organisations can connect these capabilities through a shared compliance workflow rather than maintaining separate operational records.
Can WIDTH modules be used separately?
Yes. Organisations can begin with the WIDTH capability that addresses their immediate requirement and expand into other modules as their compliance operations develop. The platform model allows connected modules to share relevant customer and case context.
How does WIDTH connect onboarding, monitoring and investigations?
WIDTH keeps relevant identity, business, screening, transaction and case information connected to the customer record. Therefore, a review does not need to begin with analysts manually reconstructing context from unrelated tools.
Can WIDTH workflows be configured?
WIDTH supports configurable workflows for different customer types, review stages and risk outcomes. The specific configuration depends on the organisation’s policies, operating model, data sources and approval requirements.
Does WIDTH support risk-based reviews?
Yes. WIDTH can bring together customer, entity, screening, transaction and relationship signals to support risk-based routing and review. Compliance teams remain responsible for defining the policies and governance applied to those decisions.
How does WIDTH support audit readiness?
WIDTH maintains decision context, review activity and supporting evidence within connected compliance records. This helps teams retrieve the information behind an onboarding, monitoring or investigation decision without rebuilding the history manually.
03 · Customer lifecycle
KYC, KYB and Onboarding
What is KYC onboarding?
Know Your Customer onboarding is the process of collecting and assessing information about an individual before or during a business relationship. It commonly includes identity evidence, document checks, screening and a documented risk decision. Explore WIDTH KYC Onboarding.
What is KYB onboarding?
Know Your Business onboarding is the process of verifying a business entity and understanding the people who own or control it. It can include registry information, directors, shareholders, beneficial owners, screening and business risk assessment. Explore WIDTH KYB Onboarding.
What is the difference between KYC and KYB?
KYC focuses on identifying and assessing an individual. KYB focuses on a legal entity, including its registration, ownership and controlling parties. A corporate onboarding process may require both KYB for the entity and KYC for relevant directors or beneficial owners.
Does WIDTH support both KYC and KYB?
Yes. WIDTH supports onboarding workflows for individuals and businesses. This allows organisations to connect identity verification, business verification, screening, risk review and case escalation through the same compliance environment. See WIDTH Onboarding.
How does WIDTH support identity verification?
WIDTH can combine document capture, data extraction, authenticity checks, biometric liveness, face comparison and screening within an identity workflow. Available checks depend on the configured package, document, device, jurisdiction and deployment.
Does WIDTH support document OCR and data extraction?
Yes. WIDTH supports optical character recognition and structured data extraction from supported identity documents. Extracted information can be cross-checked against available document zones and connected to the wider onboarding record.
Does WIDTH support biometric liveness and face comparison?
Yes. WIDTH supports liveness and face-comparison capabilities within configured digital identity workflows. The exact journey and available checks depend on the selected deployment, device and risk requirements.
Can WIDTH identify directors, shareholders and beneficial owners?
WIDTH supports KYB workflows that collect and connect company, director, shareholder and ultimate beneficial owner information. Graph-based views can help analysts understand layered ownership and control relationships.
What happens when an onboarding application needs manual review?
An application can be routed into a review workflow with the relevant identity, entity, screening and risk information attached. The reviewer can assess the evidence, record a decision and preserve the review history for future reference.
04 · Detection
Screening and AML Monitoring
What screening capabilities does WIDTH support?
WIDTH supports sanctions, politically exposed person and adverse media screening within onboarding and ongoing compliance workflows. Screening results can be connected to customer records, risk reviews and investigations.
What is sanctions screening?
Sanctions screening compares a person, business or counterparty against relevant sanctions and watchlist data. Potential matches require assessment because similar names or incomplete identifiers can create false positives.
What is PEP screening?
Politically exposed person screening identifies individuals who hold, or have held, prominent public functions and may require enhanced risk assessment. A PEP match is a risk indicator for review; it is not automatically evidence of wrongdoing.
What is adverse media screening?
Adverse media screening searches relevant news and information sources for risk-related reporting about a person or organisation. Analysts should assess the source, subject match, recency and relevance before using the result in a decision.
Does WIDTH support continuous screening?
Yes. WIDTH supports ongoing screening so material changes can be assessed after onboarding. This helps compliance teams manage customer risk as watchlists, profiles and other relevant information change.
What is AML transaction monitoring?
AML transaction monitoring is the review of transactions and behavioural patterns for activity that may require further investigation. WIDTH supports connected monitoring, alert review and case escalation rather than treating each transaction as an isolated event. Explore Transaction Monitoring.
How is customer screening different from transaction monitoring?
Customer screening assesses people and businesses against risk data such as sanctions, PEP and adverse media sources. Transaction monitoring assesses financial activity and behavioural patterns. Connected workflows allow both types of information to inform a wider customer risk view.
Can WIDTH support real-time transaction monitoring?
WIDTH supports real-time transaction risk assessment as part of configured monitoring workflows. The final architecture, response handling and action logic depend on the organisation’s integration, policies and operational requirements. See WIDTH AML Monitoring.
How can WIDTH reduce false-positive work?
WIDTH can combine rules with customer, transaction, behavioural and relationship context. This gives analysts more information for prioritising alerts and helps organisations refine thresholds based on their risk policies and review outcomes.
05 · Intelligence
AI, Fraud and Graph Intelligence
How does WIDTH use AI in compliance operations?
WIDTH uses AI to assist with activities such as information review, risk signal analysis, alert prioritisation, case summarisation and investigation support. AI output should operate within the organisation’s policies, controls and human-review model. Explore WIDTH AI.
What is the WIDTH AI Reviewer?
The WIDTH AI Reviewer supports compliance teams by examining available information, identifying relevant issues and preparing review context. It is designed to reduce repetitive analysis while keeping evidence and reviewer accountability connected to the decision. Explore AI Reviewer.
Does WIDTH AI replace compliance reviewers?
No. WIDTH positions AI as part of a governed compliance workflow. Organisations define where automation may assist, where escalation is required and which decisions need human review or approval.
Are WIDTH AI results explainable?
WIDTH is designed to connect recommendations and risk indicators to their supporting data, rules and evidence. This helps reviewers understand why an issue was surfaced instead of relying only on an unexplained score.
What is WIDTH Graph Intelligence?
WIDTH Graph Intelligence connects customers, businesses, accounts, devices, transactions and risk events as relationships within a network. This helps analysts find risks that may not be visible when each record is reviewed separately. Explore Graph Intelligence.
How is Graph Intelligence different from rules-based screening?
Rules commonly assess a customer or transaction against defined conditions. Graph Intelligence examines the relationships between records. Used together, they can show both the individual trigger and the wider network context surrounding it.
What fraud workflows does WIDTH support?
WIDTH supports fraud risk assessment using available identity, device, behavioural, transaction and network signals. Alerts can be prioritised and routed into connected investigation workflows. Explore Fraud Detection.
06 · Investigation
Cases, Investigations and Audit
What is compliance case management?
Compliance case management organises alerts, evidence, review activity, decisions and approvals within a controlled investigation record. It helps teams manage ownership, consistency and traceability from initial escalation to closure. Explore Case Management.
How does WIDTH create a case from an alert?
A configured alert or review outcome can initiate a case with relevant customer, entity, transaction and screening context attached. This reduces the need for investigators to assemble the same evidence manually before beginning their assessment.
Can WIDTH route and assign cases?
WIDTH supports structured case workflows, including assignment, status management, review stages and escalation. The operating model can reflect team responsibilities, risk levels and approval requirements.
Does WIDTH support SAR or STR preparation?
WIDTH supports the preparation of investigation evidence and draft suspicious activity or transaction report narratives. A qualified reviewer remains responsible for checking the content and completing the organisation’s required approval and filing process.
What information can be recorded in the audit trail?
WIDTH can record relevant actions, timestamps, reviewers, status changes, evidence and decision context across configured workflows. This gives compliance teams a clearer history for management review, audit preparation and regulatory enquiries.
07 · Technology
Integrations and Implementation
How can WIDTH integrate with existing systems?
WIDTH supports server-to-server REST APIs and web or mobile SDK integration paths. Organisations can choose an approach based on whether they need backend control, a managed customer interface or a combination of both.
Does WIDTH provide REST APIs?
Yes. WIDTH provides REST APIs for supported compliance workflows, including identity, business and transaction-related processes. API access allows organisations to connect WIDTH with their own applications and backend services. View WIDTH Developer Documentation.
Does WIDTH provide web and mobile SDKs?
Yes. WIDTH provides integration paths for web, Android and iOS experiences. SDK availability and supported workflow steps should be checked in the current developer documentation before implementation.
When should an organisation use an API instead of an SDK?
An API is appropriate when an organisation wants greater backend control over data collection and workflow orchestration. An SDK is useful when the organisation wants a managed verification experience within a web or mobile interface. Many implementations use both.
Does WIDTH provide staging and production environments?
Yes. WIDTH developer documentation describes separate staging and production environments. Teams can use staging to develop and test integrations before moving approved workflows into production.
Can an organisation start with one module and add others later?
Yes. WIDTH supports a modular adoption approach. An organisation can begin with a priority workflow, then connect additional capabilities as requirements expand and internal operating processes mature.
08 · Trust
Security and Data Protection
Is WIDTH ISO 27001 certified?
Yes. WIDTH states that its information security management system is certified to ISO/IEC 27001:2022. Procurement teams can request relevant security documentation through WIDTH’s established review process. Visit the WIDTH Security Centre.
How does WIDTH protect data in transit and at rest?
WIDTH states that it uses TLS 1.3 for data in transit and AES-256-GCM encryption for data at rest. The security architecture and deployment requirements should be reviewed during procurement and solution design.
Does WIDTH support SSO, MFA and role-based access control?
WIDTH states that it supports SAML-based single sign-on, multi-factor authentication and role-based access control. These controls help organisations manage access according to user responsibilities.
Does WIDTH record administrative and reviewer actions?
WIDTH is designed to record relevant administrative, reviewer and workflow activity with supporting timestamps and context. This helps organisations maintain accountability across privileged and compliance-related actions.
Does WIDTH support data-residency requirements?
WIDTH supports regional hosting and data-residency discussions as part of solution design. Availability depends on the required region, deployment model and contractual arrangement, so organisations should confirm their requirements during procurement.
Can procurement teams request WIDTH security documentation?
Yes. Qualifying procurement teams can request WIDTH security materials, including available certification and assurance documentation. Some information may be provided under a non-disclosure agreement.
09 · Evaluation
Industries and Buying WIDTH
How can banks use WIDTH?
Banks can use WIDTH to connect retail and corporate onboarding, screening, monitoring, investigations and case records. The goal is to give teams a more consistent risk view across customer lifecycle activities. Explore WIDTH for Banks.
How can payment institutions use WIDTH?
Payment institutions can use WIDTH for merchant or customer onboarding, screening, transaction risk assessment, alert review and case escalation. Connected workflows help compliance and operations teams work from the same risk context. Explore WIDTH for Payments.
How can insurance companies use WIDTH?
Insurance teams can use WIDTH to support onboarding, screening, risk review, investigations and case documentation across relevant customers, counterparties and distribution relationships. Explore WIDTH for Insurance.
How can corporate service providers use WIDTH?
Corporate service providers can use WIDTH to manage client onboarding, KYC, KYB, screening, risk reviews and audit-ready records. This reduces dependence on spreadsheets, screenshots and disconnected email trails. Explore WIDTH for Professional Services.
Can WIDTH support organisations operating across multiple jurisdictions?
WIDTH is designed for organisations managing compliance operations across markets. The required data sources, workflows, hosting arrangements and policy configurations should be confirmed for each deployment and jurisdiction.
How can I see whether WIDTH fits our compliance workflow?
Book a WIDTH demonstration and share the workflow you want to improve. The team can walk through relevant onboarding, monitoring, investigation or integration capabilities and discuss the next evaluation steps. Book a Demo.
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